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Help › Settings

Settings

  • Connect your own domain
  • Send emails from your own domain
  • Choose customer and staff notifications
  • Invite staff and set their role
  • Turn on two-factor sign-in and passkeys
  • Change your store address
  • Switch or retire a custom domain
  • Connect your domain automatically

Connect your own domain

Use a domain you already own, like example.com, as your store's address.

10 minUpdated Oct 18, 2026

Open in your admin

On this page

  1. 01Before you begin
  2. 02Connect the domain
  3. 03Point it at your store
  4. 04Switch it on
  5. 05What's next
On this page5 sections
  1. 01Before you begin
  2. 02Connect the domain
  3. 03Point it at your store
  4. 04Switch it on
  5. 05What's next

Before you begin

  • A domain you already own, bought from a registrar such as GoDaddy, Namecheap or BigRock.
  • Access to that domain's DNS settings at your registrar.

Connect the domain

  1. In your admin, open Domains (admin page).
  2. Tap Add domain.
  3. Type your domain, like example.com, and tap Add domain.
  4. Add the TXT record shown to your domain's DNS settings at your registrar.
  5. We check the record automatically every few minutes. To check straight away, tap Verify now in your store.

Tip

DNS changes can take up to a few hours to show up everywhere. If Verify now fails at first, there's no need to keep trying: we keep checking for a few days after you add the domain.

Point it at your store

Once your domain is verified, add the record shown under Point traffic here to finish going live — usually a CNAME record. A root domain like example.com (rather than shop.example.com) may need an ALIAS, ANAME or flattened CNAME instead; the page explains your options if this applies to you.

Your store then issues a security certificate for the domain automatically. This can take a little while — choose Check certificate to see the latest status.

Warning

Do not remove these DNS records once your domain is live. Your store checks them regularly, and removing them can take your domain offline.

Switch it on

  1. Once the domain says Secured, tap Activate.
  2. Tap Make primary if you want customers and links to use this address everywhere.

Your built-in .remavio.store address keeps working even after you connect and activate your own domain.

What's next

  • Connect your domain automatically: let your DNS provider add the records for you, or see the steps for your provider.
  • Send emails from your own domain
  • More settings guides

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Still stuck?

Signed in to your store? Tap the ? at the top of your admin to ask for help or open a ticket. Not a merchant yet? Contact us.

On this page

  1. 01Before you begin
  2. 02Connect the domain
  3. 03Point it at your store
  4. 04Switch it on
  5. 05What's next
On this page5 sections
  1. 01Before you begin
  2. 02Connect the domain
  3. 03Point it at your store
  4. 04Switch it on
  5. 05What's next
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