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Help › Settings

Settings

  • Connect your own domain
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  • Connect your domain automatically

Connect your domain automatically

Let your DNS provider add your domain's records for you, or follow the steps for your provider.

5 minUpdated Oct 15, 2026

Open in your admin

On this page

  1. 01Before you begin
  2. 02Connect automatically
  3. 03Add the records yourself
  4. 04If it didn't work
  5. 05What's next
On this page5 sections
  1. 01Before you begin
  2. 02Connect automatically
  3. 03Add the records yourself
  4. 04If it didn't work
  5. 05What's next

Before you begin

  • Add your domain first, like shop.example.com. See Connect your own domain.
  • The username and password for the account where your domain's DNS is managed.

Connect automatically

Some DNS providers can add your domain's records for you.

  1. In your admin, open Domains (admin page).
  2. Under your domain, look for Your DNS is managed by and the name of your provider.
  3. If you see Connect automatically, tap it.
  4. Sign in at your DNS provider and approve the change.
  5. You come back to your store. If your domain says verified, you're done with this step.

Tip

If you see a message that the records were added but can't be seen yet, wait a few minutes. DNS changes take a little while to show up, and we check automatically every few minutes. You can also tap Verify now.

Automatic connection works for an address like shop.example.com. For a root domain like example.com, add the records yourself.

Add the records yourself

If there is no Connect automatically button, add the records by hand.

  1. If you see a link to open your provider's DNS settings, tap it. Otherwise sign in at your DNS provider and open your domain's DNS page.
  2. Add each record shown under your domain.
  3. In the Host or Name field, type the Host field value shown, not the full name. Most providers add your domain to it themselves, so pasting the full name adds it twice.
  4. Copy the Value exactly.
  5. We check the records automatically every few minutes. To check straight away, tap Verify now in your store.

Warning

On Cloudflare, set the record's proxy status to DNS only (grey cloud).

If it didn't work

  • Cancelled: nothing was changed. Tap Connect automatically again, or add the records yourself.
  • Couldn't finish: if you approved the change at your DNS provider, tap Verify now. Otherwise try again, or add the records yourself.
  • Verify now keeps failing: check the Host field. A message under your domain tells you if the record was saved under the wrong name.

What's next

  • Switch or retire a custom domain
  • More settings guides

Was this guide helpful?

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Still stuck?

Signed in to your store? Tap the ? at the top of your admin to ask for help or open a ticket. Not a merchant yet? Contact us.

On this page

  1. 01Before you begin
  2. 02Connect automatically
  3. 03Add the records yourself
  4. 04If it didn't work
  5. 05What's next
On this page5 sections
  1. 01Before you begin
  2. 02Connect automatically
  3. 03Add the records yourself
  4. 04If it didn't work
  5. 05What's next
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