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  • Set up shipping zones and rates

Set up shipping zones and rates

Create shipping zones for the areas you deliver to and add rates such as flat rate or free shipping.

6 minUpdated Oct 1, 2026

Open in your admin

On this page

  1. 01Before you begin
  2. 02Create a shipping zone
  3. 03Add a shipping method
  4. 04Shipping profiles and classes
  5. 05What's next
On this page5 sections
  1. 01Before you begin
  2. 02Create a shipping zone
  3. 03Add a shipping method
  4. 04Shipping profiles and classes
  5. 05What's next

Before you begin

  • The countries, states or areas you deliver to.

Create a shipping zone

  1. In your admin, open Shipping and delivery (admin page).
  2. Under Shipping zones, tap Add zone.
  3. Enter a Zone name and pick the countries and states it covers.
  4. Tap Create zone.

Add a shipping method

  1. Open the zone, then tap Add method.
  2. Choose a Method type: Flat rate, Free shipping, Weight based, Price based, Local pickup or Table rate.
  3. Enter a Name and, for a flat rate, the Base cost.
  4. Tap Add method.

Tip

For free shipping above an order value, edit the method and set a minimum order amount under its free shipping condition.

Warning

A customer outside every zone you have set up cannot check out. Add a zone that covers every area you deliver to.

Shipping profiles and classes

Shipping profiles group products that ship together, and Shipping classes let you charge different rates for bulky or fragile items. Both are set up on the same Shipping and delivery page.

What's next

  • Set up online payments
  • Set up GST and tax settings

Was this guide helpful?

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On this page

  1. 01Before you begin
  2. 02Create a shipping zone
  3. 03Add a shipping method
  4. 04Shipping profiles and classes
  5. 05What's next
On this page5 sections
  1. 01Before you begin
  2. 02Create a shipping zone
  3. 03Add a shipping method
  4. 04Shipping profiles and classes
  5. 05What's next
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